Privacy Policy
Introduction
HealthAxis Management, LLC ("HealthAxis," "we," "us," or "our") respects the privacy of visitors to our website and of the organizations we serve. This Privacy Policy explains what information we collect through [WEBSITE URL] (the "Site"), how we use it, and the choices available to you.
This policy covers information collected through the Site. Information we handle on behalf of client organizations under a Business Associate Agreement is governed by that agreement and by our HIPAA Compliance Statement, not by this policy.
Information We Collect
Information you provide directly.
When you complete a contact form, request a consultation, subscribe to communications, or correspond with us, we may collect your name, organization, role, email address, telephone number, and any information you choose to include in your message.
Information collected automatically.
When you visit the Site, our servers and analytics tools may automatically log your IP address, browser type and version, device type, operating system, referring URL, pages viewed, and the dates and times of your visits.
Cookies and similar technologies.
We use cookies to operate the Site, remember preferences, and understand aggregate usage patterns. Most browsers allow you to refuse or delete cookies; doing so may affect Site functionality.
Do Not Submit Protected Health Information
The Site is not a secure channel for protected health information (PHI). Do not submit patient names, medical records, claims data, or any other individually identifiable health information through our web forms or general email. If a client engagement requires the exchange of PHI, we will establish a secure, encrypted transmission method under an executed Business Associate Agreement.
How We Use Information
We use information collected through the Site to:
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Respond to inquiries and consultation requests
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Provide information about our accreditation, compliance, revenue cycle, and startup consulting services
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Send communications you have requested, including newsletters or updates
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Maintain, secure, and improve the Site
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Comply with legal obligations and enforce our Terms & Conditions
We do not sell, rent, or trade your personal information.
How We Share Information
We may share information with:
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Service providers who support our operations (website hosting, email delivery, analytics, scheduling, CRM) and who are contractually obligated to protect it
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Professional advisors, including attorneys and accountants, where necessary
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Legal authorities, when required by law, subpoena, or valid legal process, or to protect our rights, safety, or property
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A successor entity, in connection with a merger, acquisition, or sale of assets
Third-Party Services
The Site may use third-party tools, including [GOOGLE ANALYTICS / CALENDLY / MAILCHIMP / OTHER — LIST YOURS]. These providers collect information under their own privacy policies. The Site may also link to third-party websites; we are not responsible for their privacy practices.
Data Retention
We retain information collected through the Site only as long as necessary for the purposes described above or as required by law. Business records related to client engagements are retained in accordance with the applicable engagement agreement and Maryland record retention requirements.
Security
We maintain administrative, technical, and physical safeguards designed to protect information against unauthorized access, use, or disclosure. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
You may opt out of marketing communications at any time using the unsubscribe link or by contacting us. You may request access to, correction of, or deletion of personal information we hold about you by contacting us at the address below; we will respond consistent with applicable law. Residents of certain states or jurisdictions may have additional rights, and we will honor those where they apply.
Children's Privacy
The Site is directed to professionals and organizations. We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided information to us, contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when the revised policy is posted with an updated "Last Updated" date. Material changes will be noted prominently on the Site.